So you’ve secured a new role in a new company? Now what? Before you get too comfortable, you should know that your biggest challenge still lies ahead: making the role a success.
The first six months of a new role are critical. This
is when you set the expectations for the rest of your tenure and when
people will be keen to know what you have to offer. Here are the three
things I advise when starting a new job:
1. Asking questions and making change
At the start of any new management role it is
essential to get the balance right between questions and action. This
isn’t easy: too many questions can lead to accusations of not getting
anything done, and too much action can be seen as not giving people a
chance to impress.
The reality is, any new role will involve a lot of
learning about the company, the people and the working practices, so
asking the right questions is the key.
Focus on giving your direct staff the opportunity to
demonstrate their credibility and ability in their roles. Then, you
should focus on demonstrating that you have linked action to the
evidence gathered—this should help to demonstrate that you have struck
the right balance between questioning and being decisive.
A new manager should not be afraid to make changes
early in a role. However, these changes should be based on objective
evidence that you’ve gathered. This allows you to justify the need for
change and gives you a better chance of gaining their buy-in.
2. Building relationships
Relationships are a key ingredient to getting results
from your people, so it is essential that you understand the individual
personalities that work with you. This might mean giving a little more
(or less) personal information depending on the natural style of the
person you are dealing with.
Some people want to talk about their personal life,
some want to keep things purely about business and getting the job done.
Neither situation is right or wrong, but an important skill of any
manager is to be able to deal with both situations naturally and in a
way that all parties get what they need from the relationship.
It is essential that you build solid working
relationships across the entire team, but most importantly with the
person who exercises the greatest influence. It isn’t always easy to
determine who this is at first glance—it takes time and plenty of
observation of the relationships within your team to figure out where
your energy and influence is best applied.
It is also essential that at an early stage you understand how you
will be measured by your boss and what success in the role looks like.
Delivering to those measures and demonstrating your progress are key
ingredients in developing that relationship on a professional level.
3. Be focused
Success does come with hard work, but hard work that
is focused. As a manager, you must have a vision of where you want to
take your team and then have a plan to deliver that vision. This means
ensuring that everyone understands what their role is, and what is
expected of them. Then, the hard work (and fun) can begin.
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